Troubleshooting Steps In order to troubleshoot this problem, verify these points: Choose Settings Help Show Connection status and verify that the MAPI connection is successful.. Outlook Mac App Not Showing Green Status In Email Header 2017Outlook Mac App Not Showing Green Status In Email Header FreeOutlook Mac App Not Showing Green Status In Email Header TemplateOutlook Mac App Not Showing Green Status In Email Header 2017Sometimes, the Microsoft Outlook integration is successful but you might not see the users' presence status/presence bubble in Microsoft Outlook.
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